3 locations (San Bernardino, Riverside, Lancaster)
Fast Undercar is a wholesale auto mechanic supplier that aims to deliver auto parts within 10 minutes of getting a phone call. Their business modal demands their response time for deliveries be second to none.
Fast Undercar needed a very reliable phone system that could handle high volumes of calls. His package required a built in redundancy for internet and phone calls (the ability to expand number of phone lines available during high volume call times without requiring a larger package), and no busy signal.
Diane set up Fast Undercar with a hybrid VOIP (Voice over IP) phone system and dual internet connections with automatic fairover (redundancy).
DJ, the owner of Fast Undercar, receives regular reports on phone calls made and received through his locations. He can see what kind of calls he’s getting in real time and use it to adjust his marketing strategies. He also has auto voicemail after hours.